This article assures you that a slight delay in seeing your Xpedition reward balance update is normal.
Don't worry! It's perfectly normal for your wallets page balance to update slightly later after claiming an Xpedition reward. Our system processes thousands of transactions every hour, and to maintain optimal performance, we update balances on the wallets page every 5 minutes.Checking Your Claim Status:
While you wait for your balance to update, you can easily confirm your claim went through by checking its status on the wallets page. Simply navigate to the bottom of the table and look for the completed transaction associated with your Xpedition reward.
If 5 minutes have passed and the transaction still shows as pending, or if you encounter any other issues, please don't hesitate to contact our support team for assistance.
Remember:
- Claims typically reflect in your balance within 5 minutes.
- You can verify claim completion by checking the transaction status on the wallets page.
- Our support team is always happy to help if you are still missing your reward after 48hours of the transaction in the processing stage.
We hope this explanation eases your concerns and allows you to enjoy your Xpedition rewards!