This guide addresses issues linking your Ronin, Metamask, or Sequence wallet to Community Gaming:
If you're experiencing difficulties while linking your blockchain wallet (such as Ronin, Metamask, or Sequence) to our platform, here are some steps to troubleshoot the issue:
- Browser Troubleshooting:
- Consider trying a different web browser or using incognito/private mode.
- Make sure to clear your browser's cookies and cache.
- Network Considerations:
- Avoid using VPNs or proxies during the linking process.
- Experiment by switching between Wi-Fi and mobile data connections.
- Device & Browser Options:
- Using a widely-compatible browser like Google Chrome can sometimes resolve issues.
- If possible, try using a computer instead of a mobile device.
- Wallet Management:
- Ensure your wallet is unlocked and active.
- Verify that you are linking the correct wallet associated with the appropriate blockchain or network.
- Advanced Troubleshooting:
- If you are using browser extensions to manage your wallet, go to the extensions detail page (e.g., 'chrome://extensions/') and find your wallet. Enable 'Allow in Incognito' if necessary.
- In an incognito/private tab, attempt to unlink and then relink your wallet to our platform.